Sample scope of works
An area-by-area scope with every task and frequency, like the one we prepare after your walk-through.
HOW WE WORK
Everything written down. Everything checked.
Most cleaning problems come from two things: nobody wrote down what "clean" means, and nobody checks. Here's exactly how we run every site so that doesn't happen.
- 0101 - THE WALK-THROUGH
We walk your site with you
We come out, walk every room with you and note what needs doing, how often, and anything that affects the clean - access, alarms, parking and restricted areas. It's free and there's no obligation.
- 0202 - WRITTEN SCOPE AND QUOTE
You get it in writing within 24 hours
Your quote comes with a scope of works: every area of your site, the tasks in each one, and how often they're done. It's priced per visit, excluding GST, with no hidden extras. If something isn't in the scope, we don't assume - we ask.
- 0303 - YOUR TEAM STARTS
The same cleaners, briefed on your scope
We agree a start date and your cleaners are briefed on your scope before the first visit. You get the same team each time, so they learn your site and you're not explaining things twice.
- 0404 - MONTHLY INSPECTION
We inspect the work every month
Once a month your account contact inspects your site against the scope, room by room, and fixes anything that's slipping before you notice it. If something needs to change, we update the scope.
- 0505 - IF SOMETHING'S MISSED
Our 24-hour re-clean guarantee
Call or email and we'll come back and fix it within 24 business hours, at no cost. If the same thing happens twice, we change the scope or the briefing - not just apologise.
- 0606 - PLAIN-ENGLISH TERMS
No lock-in, no surprises
- No lock-in contract
- 30 days notice if you want to stop
- Monthly invoicing, priced per visit
- Payment terms agreed upfront in writing
- $20M public liability - certificate on request
- National Police Check for every cleaner
Open-book quality
See exactly what you'll get
Sample monthly inspection report
Every area scored, actions agreed, and what's going well - sent to you after each inspection.
View sample report (PDF)WHY IT'S DIFFERENT
Neatspace vs a typical cleaning contractor
What you get with us, compared with what many businesses tell us they had before.
| Feature | Neatspace | Typical contractor |
|---|---|---|
| Scope of works | Neatspace: Written, area-by-area scope before we start | Typical: Often verbal or a generic checklist |
| Who cleans your site | Neatspace: The same trained team every visit | Typical: Often rotating cleaners |
| Quality checks | Neatspace: Monthly inspection against your scope | Typical: Often only when you complain |
| Your point of contact | Neatspace: One dedicated account contact | Typical: Often a general phone line |
| If something’s missed | Neatspace: Re-cleaned within 24 business hours, free | Typical: Varies - often a wait |
| Contract | Neatspace: No lock-in - 30 days notice | Typical: Often 12-month lock-in contracts |
| Pricing | Neatspace: Itemised, priced per visit, no hidden extras | Typical: Often hourly estimates plus extras |
| Insurance & screening | Neatspace: $20M public liability, police-checked staff | Typical: Not always verified |
Based on what clients tell us about previous providers. Every contractor is different.
Ready for cleaning you don't have to chase?
Book a free site walk-through and get a written quote within 24 hours.
02 6675 0665Get a free quote
We'll reply within one business day.